Connecting
Initial Conversation
Finding a provider with whom you are comfortable can be challenging, particularly when you only have a list of names from which to choose. To make this process easier, I invite you to schedule a free 15 minute discovery call to help us assess whether I might be helpful to you. If you are exploring personal work that is outside my scope of practice, such as difficulty with sexual intimacy due to porn use, I am happy to email you a list of referrals.
When we speak, I would like to hear what you are dealing with in your life and what you are hoping to gain from sessions. This is also an opportunity for you to ask any questions you have of me, such as what to expect in the process and any specific questions about my style. Meeting for an initial session will then give you an opportunity to explain in more detail your experiences and struggles, and we can discuss how we can work to meet your goals.
Please note I am not in-network with insurance plans. For information about possible insurance reimbursement, see this payment information document.
Contact Information
Hours: weekdays 10 am - 6 pm EST
email: teresa@drteresajohnson.com
phone: 603-865-1934
fax: 855-899-6197
mail: PO Box 1247, Black Mountain NC 28711
I return email and phone messages within 48 business hours. Email is the most efficient way to reach me and can be used for scheduling but not for discussing clinical issues. Please be aware that my voicemail is confidential, but I cannot guarantee the confidentiality of email due to the lack of Internet security, though my email is HIPAA-compliant.
Current clients can send messages through the portal. Communication outside sessions is primarily in regard to scheduling and payment arrangements.
Client Portal
The portal allows clients to…
send secure messages
complete intake paperwork
view upcoming scheduled appointments
schedule and cancel appointments
click appointment to join telehealth session
place a card on file to be charged for future sessions
pay online for past sessions
download superbills for insurance reimbursement
complete and submit documents
As a solo practitioner, I am unable to provide 24/7 coverage.
If you are in crisis and need immediate support, please call a crisis hotline or call 911 and go to your local emergency room. Contact me afterward to schedule a follow-up session.
Crisis Hotlines & Warmlines
Suicide and Crisis Lifeline call or text 988
Sexual Assault Hotline call 800-656-4673
National Domestic Violence Hotline call 800-799-7233
Trans LifeLine call 877-565-8860
LGBT National Hotline call 888-843-4564
BIPOC & LGBTQ+ BlackLine call 800-604-5841
Crisis Text Line text HOME to 741-741
StrongHearts Native Helpline call 844-762-8483
Desi LGBTQ South Asians Helpline call 908-367-3374
THRIVE Lifeline for marginalized individuals text 313-662-8209
Steve Fund Crisis Textline for young people of color text STEVE to 741-741
Image-based Sexual Abuse call 844-878-2274
Cancellation Policy
If you need to reschedule or cancel a session, you can do so through the client portal. Please provide at least 48 hours notice to avoid being charged for the session. When possible, providing more than 48 hours notice is helpful when you know in advance you cannot attend, allowing me time to offer the appointment to others who may be waiting. If you are late for a telehealth session, please email to let me know approximately how late you’ll be. If I haven’t heard from you, I will wait online for 10 minutes before closing the telehealth session and charging for the appointment.
Website Use
Please click to read these terms, disclaimers, and website privacy policy documents prior to signing up for mailing lists or purchasing products and services through my website.